Front desk & registration
Clinical care- Patient registration
- UHID generation
- Demographics
- Token/queue management
- Walk-in & referral capture
Every department of your hospital, on one system.
VitalOS connects registration, OPD, IPD, emergency, OT, ICU, lab, radiology, pharmacy, billing, insurance, HR and finance — from the patient's first visit to discharge, in one place.
30+modules across clinical, diagnostic and admin work
End-to-endhospital flow, from registration to discharge
24/7secure access on web, Android and iOS
Flexiblecloud or on-premise deployment
Who it's for
Built for the people who run, treat and visit your hospital.
Each person sees the screens their work needs, with permissions you control — all on the same live patient record.
Know how every department is doing, today.
Revenue, occupancy, pending claims and stock alerts update as work happens across the hospital.
- Department profitability. Revenue and cost by department, doctor and service.
- Revenue leakage control. Unbilled services, open packages and pending refunds flagged.
- Approvals on the go. Discounts, refunds and purchases approved from the mobile app.
- Multi-branch view. Compare units and locations side by side.
Revenue this month+9% vs last month
IPD₹1.42Cr
OPD & diagnostics₹48.6L
- 14 TPA claims awaiting settlementOldest submitted 18 days ago₹11.2L
- Pharmacy stock alert6 items below reorder levelReview
- Discount approvalIPD 311, package billingApprove
Spend the consultation on the patient, not the paperwork.
The full history, vitals and reports are on one screen. Orders and prescriptions go straight to the lab, radiology and pharmacy.
- OPD queue with tokens. See who's waiting, with vitals already captured.
- E-prescription and orders. Templates for common diagnoses and medicines.
- Nursing charts and handover. Medication administration and vitals by shift.
- Doctor app. Schedule, case summaries and reports on the phone.
Dr. R. Mehta, OPD queueCardiology, room 3
- 13Suresh Patel, 58 MBP 148/92, follow-upIn room
- 14Anjali Shah, 42 FLipid profile readyNext
- 15Rakesh Joshi, 63 MECG orderedWaiting
- 16Meena Trivedi, 51 FNew patientVitals
9 seen, 4 waitingPrescription sent to pharmacy
Patients book, pay and download reports from their phone.
The VitalOS patient app for Android and iOS cuts front-desk queues and calls about reports.
- Online appointments. Pick a doctor and slot, get a token and reminders.
- Reports and prescriptions. Download lab and radiology reports when they're ready.
- Bills and payments. View invoices and pay online.
- Alerts that matter. Appointment, report and billing notifications.
Thursday, 29 OctoberHello, Anjali
RM
Dr. R. Mehta, 11:30 amCardiology, token 14
BP126/82
Pulse78
SpO₂98%
Lab report readyLipid profile, download PDF
Prescription3 medicines, 30 days
Follow-up12 Nov, 10:00 am
₹1,450 dueConsultation + lab
Pay now
Modules
All 30 hospital modules, working on one patient record.
Clinical care, diagnostics, pharmacy, billing and administration — switch on what each unit needs.
Appointment management
Clinical care- Doctor scheduling
- Slot booking
- Online appointments
- Reschedule/cancel
- Reminder alerts
OPD management
Clinical care- Consultation workflow
- Vitals capture
- Doctor notes
- E-prescription
- Follow-up tracking
IPD & ward management
Clinical care- Admission
- Bed allotment
- Transfer management
- Nursing charts
- Discharge process
Emergency / casualty
Clinical care- Triage
- Emergency case intake
- Quick treatment orders
- Observation beds
- Emergency billing
EMR / EHR
Clinical care- Complete patient history
- SOAP notes
- Clinical documents
- Diagnosis coding
- Document attachments
ICU / critical care
Clinical care- Bed monitoring sheets
- Clinical observations
- Medication charting
- Doctor rounds
- Escalation notes
Operation theatre
Clinical care- OT scheduling
- Procedure checklist
- Surgeon/anesthesia notes
- OT billing
- Consumables use
Nursing station
Clinical care- Medication administration
- Vitals charts
- Care plans
- Shift handover
- Nursing notes
Laboratory
Diagnostics- Test ordering
- Sample collection
- Barcoding
- Result entry
- Report delivery
Radiology
Diagnostics- Imaging orders
- Scheduling
- Procedure workflow
- Radiologist reporting
- PACS integration ready
Blood bank
Diagnostics- Donor records
- Component inventory
- Cross-match workflow
- Issue/return
- Traceability
Pharmacy
Pharmacy & stores- Retail/in-patient issue
- Batch & expiry
- GRN & purchase
- Stock alerts
- Controlled dispensing
Inventory & stores
Pharmacy & stores- Multi-store stock
- Indent & issue
- Vendor management
- Purchase workflow
- Consumption tracking
Asset management
Pharmacy & stores- Asset tagging
- Location transfer
- AMC tracking
- Depreciation support
- Service history
Billing & cash desk
Billing & finance- Advance/estimate
- Service billing
- Package billing
- Refunds
- Multi-mode payments
Insurance / TPA
Billing & finance- Pre-auth
- Policy capture
- Claim documents
- Tariff mapping
- Settlement tracking
Finance & accounts
Billing & finance- Ledgers
- Receivables/payables
- Day book
- Cost centers
- Financial statements
Payroll
Billing & finance- Salary processing
- Allowances/deductions
- Shift-based payroll
- Statutory entries
- Payslip generation
HR & staff management
Staff & operations- Employee master
- Roster
- Attendance
- Leave
- Document records
Housekeeping & maintenance
Staff & operations- Complaint logging
- Room turnover
- Maintenance tickets
- SLA tracking
- Asset upkeep
Dietary / kitchen
Staff & operations- Diet plans
- Doctor instructions
- Special diets
- Meal issue
- Ward-wise planning
Patient portal
Apps, reports & security- Reports download
- Appointments
- Prescriptions
- Invoices
- Communication access
Doctor portal
Apps, reports & security- Schedule view
- Clinical notes
- Orders
- Prescription
- Case summaries
Mobile app support
Apps, reports & security- Patient app
- Doctor app
- Notifications
- Access controls
- Remote approvals
Reports & MIS
Apps, reports & security- Operational reports
- Revenue analytics
- Department KPIs
- Doctor-wise reports
- Custom MIS
Admin & role security
Apps, reports & security- User roles
- Permission matrix
- Audit trail
- Approval workflows
- Login/access policies
Communication center
Apps, reports & security- SMS/WhatsApp/email
- Appointment alerts
- Billing reminders
- Internal notices
- Template management
Compliance & documentation
Apps, reports & security- Consent forms
- NABH-style documentation
- Data history
- Policy records
- Medical document archive
Integration layer
Apps, reports & security- API readiness
- HL7/FHIR approach
- Device integration concept
- Third-party billing links
- Portal connectivity
Patient journey
From registration to discharge, without re-entering a single detail.
Every step adds to the same UHID record, so each department picks up where the last one left off.
- 1
Registration
The front desk creates the UHID, captures demographics and issues a token or appointment.
- 2
Consultation
The doctor records notes and vitals in the EMR and sends orders and prescriptions.
- 3
Diagnostics & admission
Lab, radiology and pharmacy act on the orders; IPD allots a bed if admission is needed.
- 4
Billing & discharge
Services post to one bill, insurance is settled and the discharge summary is shared.
Billing & insurance
Every service billed. Every claim tracked.
Charges from OPD, wards, OT, lab and pharmacy post to the patient's bill automatically, with tariffs set per bed class and insurer.
- Packages, advances and refundsEstimates, deposits and package billing with clear variances.
- Cashless and TPA claimsPre-auth, documents, tariff mapping and settlement tracking.
- Multi-mode paymentsCash, card, UPI and online, with receipts sent to the patient app.
IPD interim billIP-24-0311, Bed 204, Twin sharing
- Room charges, 3 days
- ₹13,500
- Procedure package
- ₹62,000
- Pharmacy & consumables
- ₹14,820
- Lab & radiology
- ₹6,400
- Advance received
- – ₹20,000
TPA pre-auth approved₹76,720
Claim documents 4 of 5 uploadedPending
IPD & ward management
See every bed, and move patients through faster.
Admissions, transfers, housekeeping and discharges update one live bed board for the front desk and nursing stations.
- Real-time bed availabilityBy ward, bed class and tariff, across branches.
- Faster room turnoverHousekeeping is notified the moment a discharge is complete.
- Transfers with full historyWard, ICU and OT moves keep charges and notes intact.
Ward B, general5 beds free
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
OccupiedAvailableCleaningDischarge today
Why VitalOS
What hospitals expect, covered in one platform.
Instead of separate software for each department, administration, care, diagnostics, pharmacy, finance and reporting work together.
Operational
- Multi-specialty workflow
- Branch/unit handling
- Bed class & tariff setup
- Real-time availability
- Queue & turnaround tracking
Clinical
- Diagnosis & case notes
- Prescription & order flow
- Nursing charting
- Lab/radiology reporting
- Discharge documentation
Commercial
- Cashless/insurance processes
- Package handling
- Advance/refund workflows
- Revenue leakage control
- Department-wise profitability
Technology
- Cloud/on-premise deployment
- Role-based access
- Audit logs
- Backup support
- API & integration readiness
Fits the way your facility works.
Workflows, tariffs and documents are configured for your type of practice — whether one clinic or a multi-location group.
Multi-specialty hospitals
Clinics
Day care centres
IVF centres
Diagnostic centres
Multi-location groups
Data security
Encryption, access control and secure backups.
Audit trail
Every change recorded with user and time.
Training & support
Onboarding, staff training and ongoing support.
Quick go-live
Most setups complete in days to a few weeks.
EMR
ABDM ready
HL7 / FHIR / API
NABH-style documentation
PACS integration ready
SMS, WhatsApp & email
"Ready" means the capability or integration is supported; certification and accreditation remain with each hospital.
FAQ
Questions hospitals ask us.
Security, deployment, integrations, training and timelines.
Still have a question?
Talk to our team about your hospital's requirements.
Contact usIs patient data secure in VitalOS?
Yes. VitalOS follows industry-standard security practices, including data encryption, access control and secure backups, to keep patient data safe and confidential.
Does VitalOS support cloud and on-premise deployment?
Yes. VitalOS offers both cloud-based and on-premise deployment, depending on your preference and infrastructure.
Can we integrate VitalOS with other systems?
Yes. VitalOS supports integration with third-party systems such as lab machines, billing tools and government healthcare platforms like ABDM.
How easy is VitalOS to use?
VitalOS is designed to be simple for doctors, staff and administrators, and needs minimal training.
Is there a mobile app?
Yes. VitalOS apps for patients and doctors are available on Android and iOS, with notifications, reports and remote approvals.
Do you provide training and support?
Yes. We provide complete onboarding, staff training and ongoing technical support for smooth operations.
How long does implementation take?
It depends on the size and requirements of your hospital, but most setups are completed within a few days to a few weeks.
How can we get a demo or pricing?
Request a demo below or contact our team. We'll give you a personalised walkthrough and pricing based on your requirements.
Show every department how VitalOS streamlines care.
A personalised walkthrough for your OPD, wards, diagnostics, pharmacy and billing teams.
Book a demo
Let's discuss your hospital's software needs.
- Sales+91 99980 45101
- Support+91 99980 45104
- Emailcontact@vitalos.in
- OfficeAhmedabad, Gujarat, India